Contact

Contact Sprint Networks

Talk to an engineer who knows Pacific networks.

Branch keeps dropping offline? Worried about a cyber attack? Tell us what is going on and a senior engineer will come back to you with practical next steps, not a sales pitch.

We reply within 4 business hours. Monday to Friday, 8am to 5pm.
Call Port Moresby+675 3220 518 Emailinfo@sprintnetworks.com Book a callPick a 15 or 30 min slot

Send us a message

Tell us a little about your business and sites. The more detail, the more useful our reply.

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Form not loading? Email info@sprintnetworks.com or message us on WhatsApp.

Our offices

Local in PNG, backed from Sydney.

Our engineers work from Port Moresby and Sydney and support clients across Papua New Guinea, Fiji, the Solomon Islands and the wider Pacific.

Head office, PNG

Port Moresby

On the ground for sites across PNG, from Lae and Mt Hagen to Kimbe and Western Province.

Australia

Sydney

Design, engineering and 24/7 monitoring support for our Pacific clients.

Hours

When to reach us

  • Mon to Fri, 8am to 5pm
    PNG and Sydney time
  • 24/7 support
    for managed network and security clients

4 hrs

maximum wait for a reply on business days

What happens next

No hard sell. Just a clear plan.

  1. We reply within 4 hoursA real engineer reads your message and gets back to you on business days, by email, phone or WhatsApp.
  2. A short call with a senior engineer15 to 30 minutes to understand your sites, links, users and the risks keeping you up at night.
  3. Clear recommendationsYou get practical options in plain English, with costs, so you can decide what is right for your business. No obligation.

Questions

Before you get in touch

Quick answers to what people usually ask us first.

How quickly will you get back to me?

We reply to every enquiry within 4 business hours, Monday to Friday. If it is urgent, call or WhatsApp us and you will reach an engineer straight away.

Do you work outside Port Moresby?

Yes. We support sites right across Papua New Guinea, including Lae, Mt Hagen, Kimbe and remote Western Province, as well as Fiji, the Solomon Islands and the wider Pacific.

Is the network and security review really free?

Yes. A senior engineer looks at your sites, links and security setup and gives you clear recommendations. There is no cost and no obligation.

Can you work with the equipment and vendors we already have?

Yes. We are vendor-agnostic. We will tell you what is worth keeping, what is putting you at risk and what gives you the best value for Pacific conditions.

I am an existing client and need support. Who do I call?

Managed clients have 24/7 support. Call +675 7091 1403 or message us on WhatsApp and our on-call engineer will respond.